Hi-Street values your privacy and is dedicated to safeguarding and preserving your privacy when using our application, visiting our website or communicating electronically with us.
Hi-Street uses the personal information we collect to provide our service to you. We will not rent, sell or share your personal information with any other company for its own marketing purposes without your consent except where mentioned within this policy.
In order to deliver you the best possible service when using Hi-Street, we collect and process the following information:
Information you provide us
When you download Hi-Street application, you have the opportunity to register and provide us with personal information as follows: Your name, email address, date of birth, postcode and gender. This information allows us to tailor and improve the service and user experience.
As part of the standard operation of using Hi-Street, we may collect certain non-personal information from you. For example, when you redeem or collect a gem, your mobile phone automatically records and sends basic information about your gem.
Mobile phone location
When you use Hi-Street, we may receive your location and will use this to give you offers which are near you. Depending on your handset or the network you subscribe to, Hi-Street may automatically receive this information.
When you use the Hi-Street application for the first time, we will receive a unique identifier for your phone if your handset manufacturer or network provider. Hi-Street may use your unique mobile device identification information to offer you extended services and/or functionality. We may associate that information to the mobile device identification information and to other information we have collected from and about you.
When you send email or other communication to Hi-Street, we may retain the communication in order to serve you.
Information you provide on our Partners' websites
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
All personal data is stored securely in accordance with the Data Protection Act 1998.
Unless we are legally required to do so, your data will not be disclosed to third parties.
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our affiliates, our subsidiaries, our holding company and / or other companies within our group.
Users who wish to no longer receive the services can do so by deleting the application from their mobile phone.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
We have take certain operational, physical and technical steps available to safeguard and secure the information we collect from our users and store on our servers.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
1st Floor, Clifton Heights, Triangle West, BristolBS8 1EJ